CRM and leads
Every contact becomes a traced opportunity.
Multichannel prospect capture, a 360 client record with household and unified history, and rule-driven lead distribution.
- Multichannel capture: web forms, simulators, referral partners, calls and emails, with source and timestamped consent
- Duplicate detection (email, phone, identity) with controlled merging
- Configurable sales scoring and AI predictive scoring of conversion probability
- Rule-based lead distribution: geography, specialization, workload, with automatic reassignment
- Compliant email and SMS follow-up sequences, plus online appointment booking
